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Chili TV S.p.A.

One streaming experience across every screen

Role
UX & iOS consultant
Sector
Video streaming
Platforms
iOS, Android, smart TV, desktop
Markets
4 European countries

The problem

The existing mobile app wasn't keeping up with the catalogue, and every platform — mobile, smart TV, desktop — behaved differently, at a high cost to both users and the team — on a platform live across Europe with more than 600,000 users.

My role

With the in-house design team I worked on the app redesign and on aligning the experience across every supported device, using the existing metrics as a shared starting point.

The impact

The app launched in four European countries with over 500,000 users, sharing one navigation model across iOS, Android, smart TV and desktop: a single set of patterns instead of four different products. On the back of the platform's numbers, Chili TV closed content deals with Warner Bros, Hulu and others.

Key decisions